01Introduction
This Privacy Policy explains how InfringementReports.uk (“Infringement Reports”, “we”, “us”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.infringementreports.uk website (the “Site”). This policy applies to the Site and to all products and services offered by Infringement Reports.
02Personal identification information
We may collect personal identification information from Users in a variety of ways, including when Users visit our Site, contact us by email, fill out a form, request a brand audit, and in connection with other activities, services, features or resources we make available. Users may be asked for, as appropriate, their name, email address, company or brand name and details of the intellectual property they wish to protect.
We collect personal identification information only if Users voluntarily submit it to us. Users can always refuse to supply personal identification information, although this may prevent them from using certain Site-related services.
03Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, the type of device, and technical information about how Users connect to our Site, such as the operating system and internet service provider used, and other similar information.
05How we use collected information
We may collect and use Users' personal information for the following purposes:
- To respond to enquiries and provide customer service. Information you provide helps us answer your requests and support needs efficiently.
- To provide our services. We use the information you share about your brand and intellectual property to monitor for, document and report infringements on your behalf.
- To improve our Site and services. We may use feedback you provide, and aggregated usage information, to improve what we offer.
- To process payments. We use information Users provide when ordering services only to deliver that order.
- To send periodic emails. We may use your email address to send updates about your account or case and to respond to your enquiries. If you opt in to marketing emails, you can unsubscribe at any time using the link included in each email.
06Legal basis for processing
Under the UK General Data Protection Regulation (UK GDPR), we process personal information on the following bases: to take steps at your request before entering into a contract and to perform that contract; for our legitimate interests in operating and improving our Site and services; to comply with legal obligations; and, where required, with your consent, which you may withdraw at any time.
07How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, transaction information and data stored in connection with our services. Brand documents and case evidence you share with us are treated as confidential.
09Data retention
We keep personal information only for as long as necessary for the purposes described in this policy, including to provide our services, resolve disputes and meet legal, accounting or reporting requirements. When it is no longer needed, we securely delete or anonymise it.
10Your rights
Depending on your location, you may have the right to:
- request access to the personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to delete your personal information;
- object to or ask us to restrict certain processing;
- request a copy of your information in a portable format; and
- withdraw consent at any time where we rely on consent.
To exercise any of these rights, email contact@infringementreports.uk. If you are in the UK, you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
11Third-party websites
Users may find content on our Site that links to the websites and services of our partners, suppliers, marketplaces and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices of websites linked to or from our Site. These sites and services may have their own privacy and customer service policies. Browsing and interacting on any other website, including websites that link to our Site, is subject to that website's own terms and policies.
12Changes to this privacy policy
Infringement Reports may update this privacy policy at any time. When we do, we will revise the “last updated” date on this page. We encourage Users to check this page regularly to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this policy periodically and become aware of changes.
13Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site after changes to this policy are posted will be deemed your acceptance of those changes.
14Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at contact@infringementreports.uk.
This policy was last updated on 23 March 2026.
Questions about your data?
Our team will respond to privacy requests promptly.